We understand that plans change so we want to be as flexible as possible in terms of cancellations. We accept cancellations at any time. We refund the full amount (minus the credit card fees that we are charged and park administration fees).
CANCELLING YOUR RESERVATIONS:
All cancellations must be made in writing to reservations@wahorsepark.org.
Cancellations received in writing by midnight 3 days prior to your scheduled arrival day will incur an 10% or minimum $15 park administration processing fee. (For example, if you cancel on Tuesday before midnight for a reservation starting Friday, you will incur a 10% or minimum $15 processing fee deducted from your refund.)
Cancellations made less than 3 days but before midnight on the day before your scheduled arrival will incur a 20% or minimum $25 park administration processing fee. (For example, if you cancel on Wednesday or on Thursday before midnight for a reservation starting Friday, you will incur a 20% or minimum $25 processing fee deducted from your refund.)
No refunds will be issued if cancelling the day you are scheduled to arrive.*
CHANGING RESERVATIONS:
If you would like to increase the facilities needed during your stay, simply enter a new online reservation and note that it's related to your existing reservation #___.
If you want to reschedule your existing reservation to a different date, and you contact us at registration@wahorsepark.org at least 3 days prior to your originally scheduled arrival (or new arrival date, if sooner), the date change will incur a $25 administration and processing fee to reschedule the dates. Fees for any other reservation modifications will be handled on a case-by-case basis.*
*Different policies may apply to organized events such as shows, camps and clinics; please refer to the registration information for these events. The Park reserves the right to modify fees for handling cancellations and changes involving extenuating circumstances on a case-by-case basis.