Cancellations received in writing by midnight 3 days prior to your scheduled arrival day will incur an 8% processing fee. (For example, if you cancel on Tuesday before midnight for a reservation starting Friday, you will incur an 8% processing fee deducted from your refund.) Cancellations made less than 3 days but before midnight on the day before your scheduled arrival will incur a 20% processing fee. (For example, if you cancel on Wednesday or on Thursday before midnight for a reservation starting Friday, you will incur a 20% processing fee deducted from your refund.) No refunds will be issued if cancelling the day you are scheduled to arrive.*
CHANGING RESERVATIONS: If you would like to increase the facilities needed during your stay, simply enter a new online reservation and note that it's related to your existing reservation #___. If you want to reschedule your existing reservation to a later date, and you contact us at email@example.com at least 3 days prior to your originally scheduled arrival, the date change will not incur a processing fee. Fees for any other reservation modifications will be handled on a case-by-case basis.*
*Different policies may apply to organized events such as shows, camps and clinics; please refer to the registration information for these events. The Park reserves the right to modify fees for handling cancellations and changes involving extenuating circumstances on a case-by-case basis.